Installments by Afterpay can only be applied to purchases made on .Ĭan I use Installments by Afterpay if I’m an international customer? Where can I use Installments by Afterpay? A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify. It’s that easy! Please note that all items in your shopping bag must be eligible for Installments by Afterpay. First-timeĬustomers will need to register with Afterpay and provide payment details as usual, returning customers simply log in to make their purchase. At checkout choose Installments by Afterpay as your payment method. Simply shop online and add items to your shopping bag and checkout as normal. Installments by Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.
Sales and promotions can not be applied to past orders under any circumstances. All other conditions of the return policies still apply. Orders must be accompanied with a gift receipt, no exceptions can be made for non-returnable items. Orders placed from November 1, 2021- Decemmay be returned for store credit until January 15, 2022. To get more information on Afterpay, click here If the customer has made any payments Afterpay will process a refund back to their card. Because we ship orders quickly, we cannot guarantee cancellations or changes of address.Īfterpay will automatically cancel the customer’s payment schedule so that the customer is no longer charged for the order. If you would like to cancel your order, please email your order has been shipped or delivered for in-store pick-up, it cannot be canceled. If your item is return to sender, the shipping cost will be deducted from the refund total if you would like to return that package. When the item is successfully returned, we will contact you to resend the item and you will be charged for the reshipment label cost. If your package has been returned to sender due to insufficient address, Brightside will not be held responsible. If an item is washed, Brightside will not be held responsible to replace an item and will not accept the return. If items arrived damaged, please send an email containing a photo of the damaged item within two days of the arrival date to an item has been worn and/or tried on, and becomes damaged, Brightside will not be held responsible to replace the item and will not accept the return. If you feel as though your package has been lost, please submit a claim to USPS. Returns are processed within 48 hours of receiving them.īrightside is not responsible for any lost packages. RETURNS FOR ONLINE ORDERS WITH IN-STORE PICKUPĪll items must be returned to Brightside within 21 days from the date they were placed. Return shipping in cad = approximately $19 CAD Returns for international orders are subject to a $15 return shipping fee, subtracted from your total refund through our return portal.
Customers are responsible for all duties and taxes.
Please check your local customs website for more information. the limits for duty-free packages are established by your local customs authorities. Please note, all international packages may be subject to duties and taxes. RETURNS FOR SHIPPED INTERNATIONAL ONLINE ORDERS Customer will be responsible for shipping. If a non-returnable item or item outside of the return window is returned to us, it will be automatically mailed back to the customer upon receipt. Returns are processed within 72 hours of receiving them. If the return is shipped, it must be post-marked before the 21 day return window has ended. Online orders are eligible for returns to the original form of payment.Īll items must be returned to Brightside within 21 days from the date they were shipped. If the customer does not want to exchange upon their return, they will be given a gift card for the value of the return in store credit. All items must be free from any scent (including deodorant, perfume, etc.), makeup, and fake tan. There are no refunds for in-store purchases, only store credit or exchange.Īll items must be returned to Brightside within 30 days from the date they were purchased.Īll items must be brand new, unworn, unwashed, and in the original condition with all tags still attached.